Setting up your email on iPhone

Step-by-step on iOS

1. Open Settings on your iPhone.
2. Scroll down and tap Mail.
3. Tap Accounts.
4. Tap Add Account.
5. Tap Other (not Google, not Microsoft, your email is hosted by Jezweb, not those providers).
6. Tap Add Mail Account.
7. Fill in:
   • Name: Your name (this is what recipients see)
   • Email: Your full email address (e.g. jane@yourbusiness.com.au)
   • Password: Your mailbox password
   • Description: A label for the account (e.g. "Work email")
8. Tap Next. iPhone will try to detect the settings, sometimes it succeeds, sometimes you'll need to enter them manually. If asked for the type, choose IMAP.
9. Fill in:
   • Incoming Mail Server:
     • Host Name: ax.email
     • User Name: your full email address
     • Password: your password
   • Outgoing Mail Server:
     • Host Name: ax.email
     • User Name: your full email address
     • Password: your password
10. Tap Next. iPhone verifies the settings, this can take 30 seconds.
11. Make sure Mail is on (and Notes can be off). Tap Save.

Your inbox should now appear in the Mail app. The first sync can take a few minutes if you have lots of email.