What Jezweb handles for you (managed WordPress / WooCommerce)
- WordPress core updates (monthly review, applied with testing)
- Plugin updates (monthly review, applied with testing)
- Theme updates
- Cloudflare WAF, DDoS protection, bot management
- SSL certificate renewal
- Nightly external backups (we keep 30 days)
- Uptime monitoring
- Server-level security patching
- WooCommerce-specific monitoring (on Ecom plans)
What we don't auto-do (and what you might need to ask us for)
- Content edits, text changes, image swaps, new blog posts. WP Managed includes 1 per month; extras are $75+GST.
- New page layouts or design changes, quoted separately
- Bug fixes that require investigation, quoted at the ad-hoc rate ($200+GST/hr)
- Plugin installation requests, quoted on case-by-case
- Custom development
WP Hosted plan ($50/mo)
On the lower tier we still do all the security, backups, and updates listed above, but no support is included. Any request you make is billed at $200+GST/hr. WP Hosted is for agencies and developers who want our infrastructure but handle support themselves.
What you can do yourself any time
- Edit page content via Elementor or WordPress
- Add blog posts
- Manage form enquiries
- Access your hosting via JezPress (if you have a login)
- Trigger backup restores via JezPress